Support
A guide to London: 144 places and subjects, with the writing, the pictures and the Cockney recordings all held inside the app, so it works with no signal. Something not working, or something in the writing that isn't right? Mail admin@aipple.net and you will get a reply from a person.
Does it work offline?
Yes, apart from two things. Tapping a link opens a website, and the Near Me screen asks Apple Maps for suggestions when you are outside London. Everything else — all the writing, every photograph, all ninety-six recordings — is in the app.
Near Me says I am not in London
Because you are not. Rather than sort a hundred and ten London places by how far away they are from where you are standing, the screen offers to show you what is worth seeing nearby instead. “Show London anyway” is there if you would rather have the list.
It is not asking for my location
iOS only offers that choice once. If it was declined, it has to be changed in Settings → Privacy & Security → Location Services → London Eye. The screen has a button that takes you there.
The voice does not sound Cockney on some phrases
It should on all of them. If a phrase is read in a neutral British voice, that one is falling back to the phone's own synthesiser — please say which phrase and it will be looked at.
Can I add my own photographs?
Yes, on Your Photographs, under Interactive. They stay on your device. Nothing is uploaded.
Why does it only work in portrait?
Because it is made of full-bleed photographs and a reading column, and both are designed for a phone held upright.
Does it work on iPad?
Yes. The app runs in portrait on both iPhone and iPad.
Something is wrong in the writing
Please tell us. A wrong fact, a dead link, a picture that does not match its entry — these are worth reporting and will be fixed. Say which entry. Opening hours, prices and exhibitions in London change often, so if something is out of date, mail the entry name and what is wrong with it and it gets corrected in the next update.
A link goes to the wrong place
Links point at whoever actually runs a place, and they reorganise their websites without telling us. Send the entry name and we will repoint it.